Scope and roles
This policy explains how Valoroq LLC handles information through Valtoroq Expenses. For information a business customer uploads or manages about its personnel, expenses, receipts and approvals, that customer generally decides why and how the information is used. Valoroq LLC processes that information to provide and secure the service, subject to the applicable customer agreement and law. Roles and obligations may vary by jurisdiction and processing activity.
Information processed
Depending on use of the service, information can include account identifiers, contact details, expense and transaction details, attached receipts, approval records, workspace settings, support requests, security logs and limited technical usage data. Please avoid uploading information unnecessary for your expense process.
Purposes
We use information to operate expense submission and review, deliver notifications, provide support, prevent abuse, protect accounts, maintain audit trails, comply with legal obligations and improve reliability in accordance with applicable agreements and law.
Customer-connected third-party services
Where a customer enables an external email server or another optional third-party integration, information needed for that integration—including recipient email addresses, notification content and transmission metadata—may be transferred to and handled by the provider selected by that customer. The customer is responsible for selecting and configuring the provider, assessing its privacy and security practices, establishing any necessary lawful basis and contracts, and giving appropriate notices to its users. The third party may apply its own privacy policy, retention practices, transfer arrangements and terms. We do not control how independent providers operate their services.
Security and boundaries of responsibility
Valoroq LLC applies security measures within the Valtoroq Expenses service, including access controls and protections for stored credentials where offered. We remain responsible for obligations arising from our own acts, omissions, systems and legal duties. We cannot guarantee the confidentiality, availability or security of a customer-selected third-party service or prevent incidents originating solely in systems outside our reasonable control.
Other providers and international transfers
We may use hosting, email-delivery and other technical providers needed to operate the service. Processing locations and cross-border transfers depend on the providers and configurations used. Where applicable, contractual safeguards and data-processing terms should describe these arrangements.
Retention and requests
Information is retained based on service needs, customer instructions, agreed retention settings and applicable legal obligations. Requests concerning data controlled by a customer should ordinarily be directed to that customer; contact Valoroq LLC about information we control or to request assistance.
Contact
Valoroq LLC · 1621 Central Ave, Suite #8773, Cheyenne, WY 82001, United States. Privacy enquiries: [email protected].