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HELP CENTER / ALL USERS

Reset your password and manage two-factor authentication

Recover account access through an expiring email link and understand authenticator enrollment.

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Reset a forgotten password

  1. Open Sign in and choose Forgot password.
  2. Enter the email address associated with your account.
  3. Open the password-reset message and follow its time-limited link.
  4. Set a new strong password and sign in again.

Two-factor authentication

An authenticator app helps protect accounts even if a password is exposed. Follow the setup instructions when prompted.

If you lose access to your authenticator, contact your workspace administrator. Administrator-led recovery may require identity verification and a new authenticator setup.